Your Follow-Up Care

Our Complete Hearing Healthcare Plan

At ACE Hearing Centers, we realize that care and maintenance are key factors in prolonging the life and performance of your hearing devices. This is why we include Complete Hearing Healthcare with the purchase of most models, which means you will receive the following benefits at no charge for the lifetime of your hearing devices:

 

Routine Office Visits

We schedule routine office visits every 6 months to clean and check your hearing devices and make sure they are performing optimally. If your hearing loss or hearing preferences change over time, the audiologist will make adjustments to the programming of your hearing devices. If needed, we will schedule appointments in between your 6 month check-ups at no charge.

Batteries

Batteries need to be replaced approximately every 1-2 weeks, and are provided at no charge with our Complete Hearing Healthcare plan. We provide a supply of batteries when you come in for your routine office visits. If needed, you may pick up batteries at our office without an appointment.

Cleaning Supplies

Most Hearing devices require cleaning and changing certain parts regularly, including domes, wax or microphone filters, and tubing. We provide these parts at no charge, and clean or change them for you during routine office visits. We will also provide extra supplies for you to take home, if needed.

In-house repair

If a hearing device is not working, we will attempt to repair it in our office. If we are unable to repair the device in-house, we will send it to the manufacturer. Most new hearing devices come with a standard 2-3 year manufacturer’s warranty for loss, damage, and repair.

Updates on hearing technology

Hearing technology is always improving with research and development. We keep our patients informed about new technology whenever it is released, and periodically provide in-office listening demonstrations.

**You will need to be seen by an audiologist at least once per year in order to maintain the Complete Hearing Healthcare plan.